Program Coordinator of Continuing Education and Workforce Development

This position serves as a key member of the Continuing Education and Workforce Development (CEWD) division. The role is multi-faceted and requires a highly organized professional who performs effectively under pressure and manages multiple priorities efficiently.

The position is responsible for planning, developing, coordinating, and scheduling CEWD courses for Weirton and Wheeling. Programs include health care, business services, customer service, information technology, trades and industry, and hospitality and culinary. Additionally, will assist with Community Education (i.e., personal enrichment) class scheduling. The incumbent ensures that programming aligns with local workforce needs, institutional goals, and community demand.

In addition, this position cultivates and maintains strong relationships with regional employers in the sectors listed above in collaboration with the Vice President for Continuing Education and Workforce Development. The role supports the College’s efforts to provide high-quality employee training and professional development for local employers and businesses. This includes promoting and coordinating access to the College’s full portfolio of offerings, including two-year degree programs, workforce development initiatives, and customized contract training solutions.

• Conduct annual reviews of existing CEWD (Continuing Education and Workforce Development) courses and programs to assess effectiveness, student outcomes, and alignment with the WVNCC Strategic Plan.
• Develop and implement new CEWD courses and programs in response to workforce needs and community demand.
• Assist with development and scheduling of personal enrichment courses.
• Identify, recruit, and evaluate qualified instructors; ensure all hiring documentation and contracts are completed accurately and on time.
• Participate in the development, production and distribution of CEWD course schedules.
• Coordinate with instructors to order required supplies, textbooks, and instructional materials in a timely manner, and serve as the primary contact person for adjunct instructors who support your classes.
• Participate in the oversight of course scheduling, promotion, and marketing efforts to increase program visibility and enrollment.
• Manage CEWD courses and programs offered at the Weirton and Wheeling campuses.
• Collaborate with appropriate staff on student recruitment, marketing, registration processes, and student account matters.
• Ensure students receive accurate and timely information about course details, financial aid, email access, and other essential class communications.
• In collaboration with the Vice President of Continuing Education and Workforce Development, engage regional employers to identify workforce training needs and develop customized solutions. Responsibilities include conducting needs assessments, coordinating curriculum development with instructors, and scheduling contract and workforce training programs.
• Address and resolve institutional and CEWD customer concerns in a timely, professional, and solution-oriented manner.
• Maintain daily office operations, including detailed recordkeeping, customer follow-up, and ongoing coordination with internal departments to ensure efficient service delivery.
• Evaluate program effectiveness using relevant performance data and metrics to ensure alignment with the WVNCC Strategic Plan and institutional goals.
• Performs other job related duties as assigned.

• Bachelor’s degree in Health care, information technology, business, trades, manufacturing, engineering fields

• 2 year + Related Experience
• 2 years + Project/program management; program development
• 2 years+ Higher Education, business development, training coordination