Commercial Parts Pro Store

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage team members. The role has expert knowledge of automotive systems and parts, the ability to source from numerous places including special order, FDO, second source, and to direct drivers to ensure timely and accurate delivery.

Position is full time.

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Advanced selling skills for commercial customers
• Ability to source from numerous places including special order, FDO, second source, etc.
• Ability to multi‑task and remain organized

• Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships
• Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, fractions, decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including competition, market opportunities, customer prioritization
• Ability to work assorted days, evenings, weekends as needed

A minimum of 3 years of prior automotive parts experience preferred.

Proven sales ability with past experience in fulfillment of customer transactions.

Formal or informal experience leading teams, including supervising daily tasks and working together to achieve goals.

High school diploma or general education degree (GED).

ASE certification preferred, but not required.

The physical demands and work environment described are representative of those that must be met: walking or standing, talking, hearing, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching, crawling. Must lift/move up to 50 lbs frequently and occasionally up to 100 lbs. Vision: close, distance, color, depth, ability to adjust focus.

The employee usually works inside; occasionally outside exposed to weather, installing batteries and wiper blades. Occasionally exposed to moving mechanical parts, high places, chemicals, electrical shock, explosives, vibration. Noise level usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, or basis of disability or any other federal, state or local protected class.