Director, Workforce & BPO Strategy
Listed on 2026-10-06
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Business
Business Analyst -
Management
Business Analyst
Sun Life U.S. embraces a hybrid work model balancing in-office collaboration with virtual work. Our team members are expected to be present in the office at least 2 days per week.
The Director, Workforce and BPO Management provides strategic leadership for workforce management, analytics, and external BPO partnerships supporting Dental Customer Service operations. You’ll guide forecasting, governance, dashboards, and vendor relationships to optimize service and costs.
We are looking to fill the Director, Workforce & BPO Strategy position at Sun Life in Wellesley, MA, United States.
All applications are reviewed carefully by our team.
The position is based in Wellesley, MA, United States.
This opportunity is part of our work in Finance, Management & Operations.
The advertised compensation is 115..
We aim to respond to suitable candidates as soon as possible.
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