Hybrid Workforce Management Analyst — Forecasting & Insights
Listed on 2026-10-07
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Business
Business Analyst, Business Intelligence
Sun Life U.S. is seeking a Workforce Management Analyst to support day-to-day workforce planning across internal teams and BPO partners. You will maintain capacity models, analyze performance trends, and deliver data-driven recommendations to sustain service levels and improve vendor performance.
The role involves building reports, real-time monitoring, and collaboration with leadership and operations teams. The position supports a hybrid work model with in-office presence required.
As a Hybrid Workforce Management Analyst — Forecasting & Insights, you will play an important part at Denta Quest in Wellesley, MA, United States.
The position is based in Wellesley, MA, United States.
This opportunity is part of our work in Human Resources, Management & Operations.
The advertised compensation is 54.000 - 81.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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