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Hybrid Strategic Workforce Management Analyst

Job in Wellesley, Norfolk County, Massachusetts, 02482, USA
Listing for: Sun Life
Full Time, Part Time position
Listed on 2026-10-07
Job specializations:
  • Business
    Business Analyst, Financial Analyst
Salary/Wage Range or Industry Benchmark: 54000 - 81000 USD Yearly USD 54000.00 81000.00 YEAR
Job Description & How to Apply Below

Sun Life embraces a hybrid work model balancing in-office collaboration with virtual work. Team members are expected to be in the office at least 2 days per week.

The Workforce Management Analyst will support day-to-day capacity planning across internal FTE teams and BPO partners, building models, reporting, and providing data-driven insights to sustain service levels and improve performance in a fast-paced contact center environment.

As a Hybrid Strategic Workforce Management Analyst, you will play an important part at Sun Life in Wellesley, MA, United States.

We invite applications for the Hybrid Strategic Workforce Management Analyst position located in Wellesley, MA, United States.

The following position is for a Hybrid Strategic Workforce Management Analyst with Sun Life.

Our organisation is growing, and we are hiring a Hybrid Strategic Workforce Management Analyst in Wellesley, MA, United States.

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