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Hybrid Inbound Call Center Rep – Leaves & Claims

Job in Wellesley, Norfolk County, Massachusetts, 02482, USA
Listing for: Sun Life
Full Time, Part Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 38000 - 51000 USD Yearly USD 38000.00 51000.00 YEAR
Job Description & How to Apply Below

Sun Life U.S. is seeking a Contact Center Representative to handle inbound calls for multiple client companies, resolving routine inquiries such as leaves of absence and disability and providing claims-related administrative support.

The role emphasizes compassionate service and accurate documentation, with collaboration across departments to resolve complex issues. Hybrid work is required with in-office presence at least 2 days weekly.

We invite applications for the Hybrid Inbound Call Center Rep – Leaves & Claims position located in Wellesley, MA, United States.

Our organisation is growing, and we are hiring a Hybrid Inbound Call Center Rep – Leaves & Claims in Wellesley, MA, United States.

This opportunity is for the Hybrid Inbound Call Center Rep – Leaves & Claims role at Sun Life.

We are seeking a motivated Hybrid Inbound Call Center Rep – Leaves & Claims to join Sun Life in Wellesley, MA, United States.

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