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Customer Support Specialist: Empathetic Problem Solver

Job in Wellingborough, Northamptonshire, NN8, England, UK
Listing for: Booker
Full Time position
Listed on 2026-07-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 21000 - 27000 GBP Yearly GBP 21000.00 27000.00 YEAR
Job Description & How to Apply Below

Booker is seeking a Customer Service representative to join the team. You will receive, log and respond to customer calls, dealing with enquiries and issues across multiple channels. You will ensure timely, high-standard resolutions while maintaining clear, empathetic communication with caterers and retailers.

Full training will be provided. The role emphasizes ownership of problems, effective logging, and collaboration with relevant departments to deliver excellent service.

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