Bmw Retail Manager

Passionate about delivering a premium customer experience in a brand built on innovation and performance? We have an exciting opportunity for a BMW Retail Manager at Wollaston BMW.

We're looking for an ambitious, energetic, and customer-driven Retail Sales Manager to help lead our BMW Sales team. You'll be a key part of the department's success - owning the enquiry process, driving finance performance, proactively identifying sales opportunities, and ensuring every customer leaves feeling valued.

• Maximise sales and finance opportunities while maintaining profitability and compliance.
• Drive customer and finance retention using eMaster, CRM, and service leads to identify and convert opportunities.
• Lead live enquiry management: allocate leads, track follow-ups, and ensure no opportunity is missed.
• Challenge daily team activity and step in to support or close deals when needed.
• Personally meet or support every retail customer at handover to maintain premium satisfaction.
• Foster a positive, can-do culture focused on results, accountability, and continuous improvement.

• A proactive, energetic approach to leading from the front.
• Confidence with eMaster and CRM for opportunity management.
• Commitment to delivering world-class experiences.
• Clear communication and the ability to challenge and support the team.
• Accuracy and resilience under pressure.
• Familiarity with BMW systems or similar platforms.

At Wollaston Motors, we're passionate about our people and committed to creating an environment where talented individuals can thrive. Our mission is simple: "Delivering outstanding automotive services" - and we believe that starts with having outstanding people.

When you join our team, you'll enjoy a rewarding package that recognises your contribution, supports your wellbeing and gives you the opportunity to grow your career:

• £37,500 basic salary, with an OTE of £61,500
• 25 days' annual leave, plus bank holidays, with your holiday entitlement increasing with length of service
• Your birthday off - because everyone deserves a day to celebrate!
• Company vehicle to support you in your role
• Life insurance for added peace of mind
• Paid time off to volunteer, giving you the opportunity to support causes and communities that matter to you
• A supportive and rewarding working environment where your contribution is valued
• The opportunity to be part of a team dedicated to delivering outstanding automotive services to our customers every day

Join Wollaston Motors and be part of a team where great people help us deliver great experiences.