Community Link Worker – Single Point of Access Team

Community Link Worker – Single Point of Access Team

Wellingborough

Full time

Fixed Term Contract

Support North Northants (SNN)

£28,007 per annum | 37 hours per week | North Northants (base: Wellingborough) | Fixed term to June 2027 (extension planned to March 2029)

Support North Northants is a VCSE-led community wellbeing service. Our motto is simple: we don't give up on people. We bring together voluntary, statutory and private sector partners to ensure vulnerable people get the right support, first time — and only have to tell their story once.

You'll be on the front line of our Single Point of Access team, carrying out person-centred assessments, developing outcomes-focused support plans, and coordinating wrap-around support for people with complex needs. This isn't a signposting role — you'll see people through every step of their journey.

• Holistic assessments by phone and in person
• Developing and delivering individual support plans
• Coordinating support across statutory and voluntary sector partners
• Processing referrals and managing enquiries via the inbox and telephone
• Identifying advocacy needs and safeguarding concerns, taking appropriate action
• Maintaining accurate case records and data

• 1–2 years' experience in social care, health, community services or VCSE
• Experience supporting people with complex or multiple needs
• Strong relationship-building skills across sectors
• Committed to EDI and trauma-informed practice
• Organised, digitally confident, and able to manage a caseload
• Full driving licence and access to a vehicle (essential)