Director, Head of Commercial & Effectiveness

Director, Head of Commercial Performance & Effectiveness

Join to apply for the Director, Head of Commercial Performance & Effectiveness role at Lloyds Banking Group

End Date:
Monday 05 January 2026

Salary Range: £0 - £0

We support flexible working –  for more information on flexible working options
Flexible Working Options:
Hybrid Working, Job Share

Job Title:

Director – Head of Commercial Performance & Effectiveness
Locations:
Birmingham / Glasgow / Leeds / London

Hours:

Full Time
Working Pattern:
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

We have an exciting opportunity for a Director, Head of Commercial Performance & Effectiveness
, to join our Commercial Cards team. This is a senior leadership role where you'll be accountable for leading the commercially focused elements of the commercial card business including portfolio and sales performance, commercial strategy, data, pricing and contract management. You'll partner with our Finance, Sales and Digital teams as well as Product and Operational teams to drive strong commercial outcomes aligned to the business strategy.

Reporting directly to the Head of Commercial Cards, you’ll play a key role as part of the Commercial Card Leadership Team.

• Own and drive the commercial strategy
• Oversight and management of the end-to-end P&L
• Ensuring pricing strategy and methodology reflect business outcomes
• Drive understanding and track portfolio performance to inform the strategy
• Partner closely with Finance and Sales teams to accurately track and report progress
• Leading, coaching, and mentoring the team to enable high performance
• Managing customer contracts and ensuring performance in line with standards and terms

• Strong commercial skills
• Experience leading commercialisation teams and/or projects
• Exceptional P&L management skills
• Strong leadership skills
• Excellent interpersonal skills coupled with the ability to think laterally, be innovative and find creative solutions
• Brilliant collaborator across matrix teams

• Experience and understanding of Commercial Cards
• Knowledge of Cards payment rails and funding models

Our ambition is to be the leading UK business for diversity, equity and inclusion. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location, and working patterns. We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance‑related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!

Director

Full‑time

Sales and Management

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