Support Worker, Community Support Services

We have an opportunity for a Senior Support Worker to join Landau. As a Senior Support Worker, you will provide high quality, person centred support to adults with learning disabilities in centre and within the community, promoting independence, wellbeing, and inclusion. The Senior Support Worker leads and supports staff in delivering meaningful activities, safeguarding individuals, and ensuring care plans are followed effectively.

The role contributes to a safe, empowering environment where individuals can develop skills, build confidence, and engage fully in daily opportunities.

• Provide day-to-day support for individuals with learning disabilities in line with care and support plans
• Work with the Coordinator to identify support needs and tailor activities to enable learner success
• Support safe participation in centre-based and community activities
• Deliver targeted 1:1 support to build confidence, independence, and skills
• Identify barriers to learning and implement strategies to overcome them
• Promote positive behaviour management in line with policies and procedures
• Maintain accurate records, including daily notes, incident reports, and support plans
• Adhere to safeguarding, confidentiality, and organisational policies at all times
• Act as key worker for designated learners, monitoring progress, attendance, and wellbeing
• Report any safeguarding, health, or wellbeing concerns promptly
• Liaise with learners, families, and external stakeholders, keeping the Coordinator informed
• Act as senior point of contact on shift, providing guidance and supervision to staff
• Mentor and coach Support Workers, modelling best practice and professionalism
• Support rota planning and activity scheduling to ensure effective service delivery
• Assist with induction and training of new staff
• Attend occasional events outside normal hours to support learner recognition and service promotion
• Provide flexible support across the organisation as required

Covenants & DBS Landau is committed to equality and inclusion. Guaranteed interviews are offered under the Crisis Homelessness Alliance, Disability Confident Scheme, and the Armed Forces Covenant, subject to meeting minimum criteria. Landau is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. As this role involves regular work with children and young people, and meets the definition of regulated activity, it is exempt from the Rehabilitation of Offenders Act 1974.

Under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 you must disclose all unprotected unspent and spent cautions and convictions. Further details on what convictions must be declared can be found in the Governments Guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975. If you are offered this position, Landau will ask you to complete an enhanced DBS check with a children's barred list check and provide at least 2 references.