Medical Practice Administrator

Company Description  At Pet Urgent Care of Wesley Chapel, we are dedicated to providing compassionate, timely, and comprehensive veterinary care when pets need it most. We understand that pet health concerns can arise unexpectedly, which is why we are  open 24 hours a day, 7 days a week, including major holidays  , to help ensure pets receive the care and attention they deserve whenever they need it.  

We strive to create a welcoming environment where pets and their families feel supported and cared for.
Serving Wesley Chapel and surrounding communities, including Zephyrhills, Lutz, Land O' Lakes, Dade City, Odessa, and the greater Tampa area, we provide pet ultrasound services for cats, dogs, rabbits, and pocket pets.
Join a team that is passionate about animal health, dedicated to quality patient care, and committed to making a meaningful difference in the lives of pets and the people who love them. At Pet Urgent Care of Wesley Chapel, you'll have the opportunity to be part of a team that helps pets and their families around the clock, every day of the year.

* Overnight hours required
* Job Description  We are looking to hire an experienced Practice Manager pre-opening to help build the operational foundation for our grand opening in November of 2026. The Practice Manager will serve as the primary onsite business and operational leader, partnering closely with the Veterinarian owner and regional field leadership to build a high-performing, financially healthy, and well-run urgent care practice.
Practice setup and facility preparation.
Equipment ordering, tracking, unpacking, and stocking.
Supply purchasing, tracking, unpacking, and stocking.
Reviewing budgeted pro forma with regional operations leaders and expense tracking.
Reviewing and analyzing operational KPIs, reporting cadence, and opening performance targets.
Support Staff interviewing, hiring and training in preparation for the grand opening.
Staffing labor planning, and schedule build.
Building workflows and accountability standards that support patient flow, client experience, productivity, and financial performance.
The successful Practice Manager will be comfortable owning both people leadership and business performance. This individual should be able to understand practice financials, manage labor and staffing to demand, monitor key performance indicators, identify operational opportunities, and build action plans that improve hospital performance while maintaining an excellent client and team experience.
General practice manager duties:
Partner with the veterinary regional manager and medical leadership on staffing strategy, organizational structure, performance management, compensation recommendations, scheduling, and other personnel decisions that impact hospital performance.
Lead ongoing coaching, training, performance management, and accountability. Set clear expectations, provide timely feedback, develop team members, complete performance reviews, and implement corrective action when needed.
Recruit, hire, onboard, develop, and retain team members who align with the culture and operational needs of the hospital. Partner with HR and regional leadership on compensation, performance concerns, and separations in accordance with company policies.
Develop and execute local growth initiatives in partnership with Marketing and regional leadership, including community outreach, referral relationships, client experience, reputation management, and other activities that support patient volume and revenue growth.
Remain willing and able to step into frontline operations when needed while maintaining primary accountability for leadership, business performance, and hospital operations.
Exercise sound, unbiased business judgment when managing people, resources, and hospital priorities, including appropriate recommendations regarding performance or disciplinary action.
Own inventory and purchasing controls to maintain appropriate supply levels while managing cost, pricing, waste, and working capital. Monitor inventory performance, controlled substances, equipment needs, vendor pricing, and returns.
Ensure hospital compliance with company policies and applicable regulatory requirements, including DEA/controlled substances, OSHA, safety, and required operational standards.
Ensure payroll and timekeeping are accurate and timely while actively managing overtime, schedule efficiency, and overall labor performance against hospital targets.
Manage…