Retail Sales Consultant

Company Description AT&T is a global leader in communications and technology, focused on making life simpler and more connected for customers. The company leverages its network, labs, products, services, and talented teams to create seamless experiences where technology works together to improve everyday life. AT&T’s culture centers on innovation, collaboration, and the passion of its people to succeed and shape the future of connectivity.

Applicants can explore stories about careers, company news, and innovations through AT&T’s online channels and learn more about opportunities s. AT&T may share third-party content for informational purposes, without endorsing or adopting those external views.

Role Description The Retail Sales Consultant is a full-time, on-site role based in Wellington, FL, responsible for engaging customers in a retail environment and promoting AT&T products and services. In this role, the consultant greets customers, identifies their needs, and provides solutions that enhance their connectivity and overall experience. Day-to-day responsibilities include demonstrating devices and services, processing sales and service transactions, handling billing and account inquiries, and maintaining accurate records in point-of-sale systems.

The consultant supports store merchandising and cleanliness, participates in promotional activities, and works collaboratively with team members to meet individual and store sales goals. The role also includes following AT&T policies, staying current on product knowledge, and providing consistent, high-quality customer service.

Qualifications

• Candidates should possess skills in Sales Consulting and Retail Sales to effectively recommend solutions and close sales in a fast-paced store environment.
• Candidates should possess strong Customer Service and Customer Experience skills to build trust, handle inquiries, and provide positive, seamless interactions.
• Candidates should possess a focus on Customer Satisfaction to ensure needs are met, issues are resolved promptly, and customers leave confident in their purchases.
• Ability to communicate clearly, listen actively, and explain technical products in accessible terms.
• Comfort working with point-of-sale systems, basic computer applications, and mobile technology.
• Proven ability to meet or exceed sales targets, manage multiple customer interactions, and prioritize tasks.
• High school diploma or equivalent; prior retail or sales experience is preferred but not required.
• Willingness to work a flexible schedule, including evenings, weekends, and holidays as business needs require.