GP Practice Administrator

We are looking for an experienced GP Practice Administrator to join our busy and friendly practice. This is a key role for someone with medical secretary skills and clinical coding experience
, who thrives in a fast-paced environment and enjoys working across multiple administrative areas.

Key Responsibilities:

Provide high-quality medical secretary support to clinicians, including typing correspondence, preparing reports, and managing documentation.

Maintain accurate patient medical records and files.

Undertake clinical coding of diagnoses and procedures.

Coordinate patient appointments, referrals, and clinic schedules efficiently.

Support multiple administrative departments and assist colleagues as needed.

Ensure compliance with data protection, confidentiality, and healthcare regulations.

We are looking for someone who:

Has experience working in a busy GP practice or similar healthcare setting.

Has strong medical secretary skills and clinical coding experience
.

Is highly organised, able to prioritise tasks, and works accurately under pressure.

Is a team player
, flexible, proactive, and professional.

Has excellent IT skills (MS Office, email, databases) and strong communication skills.

Provide high-quality medical secretary support to clinicians, including typing correspondence, preparing reports, and managing documentation.

Maintain accurate and up-to-date patient medical records and files.

Undertake clinical coding of diagnoses and procedures in line with best practice.

Coordinate patient appointments, referrals, and clinic schedules efficiently.

Support multiple administrative areas, assisting colleagues as needed.

Liaise with patients, staff, and external organisations professionally and effectively.

Ensure compliance with data protection, confidentiality, and healthcare regulations.

Contribute to continuous improvement of administrative processes and patient care services.

Wells Health Centre is a busy, patient-focused GP practice based in the heart of Wells, Somerset. The successful applicant will be joining an established, driven, and supportive team who thrive in a fast-paced environment and are passionate about providing excellent patient care.

Job Title: GP Practice Administrator
Location: Wells Health Centre, Somerset
Hours: Full-time, 45 days per week
Salary: Competitive, based on experience

Job Purpose:To provide professional administrative and secretarial support across a busy GP practice. The role requires flexibility to work across multiple administrative departments, supporting clinicians, staff, and patients while ensuring accurate clinical documentation and coding.

Key Responsibilities:

Provide high-quality medical secretary support to clinicians, including typing correspondence, preparing reports, and managing documentation.

Maintain accurate and up-to-date patient medical records and files.

Undertake clinical coding of diagnoses and procedures in line with best practice.

Coordinate patient appointments, referrals, and clinic schedules efficiently.

Support multiple administrative areas, assisting colleagues as needed.

Liaise with patients, staff, and external organisations professionally and effectively.

Ensure compliance with data protection, confidentiality, and healthcare regulations.

Contribute to continuous improvement of administrative processes and patient care services.

Working Relationships:

Report to:
Practice Manager / Managing Partner

Work closely with:
Clinicians, administrative colleagues, and reception team

• Experience working in a busy GP practice or similar healthcare environment
• Strong medical secretary skills, including typing correspondence and preparing clinical documentation
• Experience with clinical coding of diagnoses and procedures
• Excellent organisational and time management skills, able to prioritise work in a fast-paced environment
• Strong IT skills (MS Office, email, databases)
• Excellent communication and interpersonal skills
• Professional, flexible, reliable, and a team player
• Ability to work accurately under pressure
• Knowledge of GP practice management systems (e.g., EMIS, Systm One)
• Previous experience in multi-department administrative roles
• Knowledge of NHS coding standards and procedures
• Experience supporting clinical audits or reporting
• Basic understanding of patient confidentiality legislation (GDPR / NHS standards)

• Experience of working in primary care
• Experience of working in a GP practice
• Experience of working with EMIS

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.