CRM Developer

Location: Henton

SMARTER SYSTEMS, BETTER EXPERIENCES At Futures, were investing in technology that helps our teams work brilliantly, make confident decisions and create smoother experiences for our customers. Were looking for a CRM Developer on an 18 month fixed term contract to help shape, support and improve our Microsoft Dynamics platform as we continue to develop how CRM is used across the business.

If you enjoy solving problems, building practical solutions and working with others to turn ideas into systems that make a real difference, wed love to hear from you. This is a brilliant opportunity for someone who likes getting under the skin of how things work, understanding what people need and creating solutions that are practical, reliable and easy to build on.

Youll be part of the Digital Team to support project delivery by implementing Microsoft Dynamics across Futures, working closely with our technology partners, ICT colleagues and business stakeholders. Together, youll support successful delivery, keep the live system running well and help us make ongoing improvements. Youll help develop Dynamics solutions that meet business needs, support testing and user acceptance activity, and troubleshoot issues so the platform continues to work well and grow with us.

Using your technical knowledge, curiosity and clear communication skills, youll help translate requirements into well-designed solutions. Youll also document developments clearly, so theyre easy to support, improve and build on in the future. Youll bring knowledge, skills and understanding from working on Microsoft Dynamics CRM implementations, along with confidence using related Microsoft technologies such as Office 365 and SharePoint. You may also have knowledge of Power Automate, Power Apps, Azure Logic Apps or housing systems, but were just as interested in your willingness to share skills and knowledge, collaborate and keep improving how we work.

A few key things youll be doing:
Work alongside our technology partners to support the successful delivery of our CRM project. Develop Microsoft Dynamics solutions that meet business needs and support better ways of working. Collaborate with Digital, ICT, Business Change and colleagues across the organisation to understand requirements and turn them into practical solutions. Support testing, user acceptance activity and the introduction of new features or improvements.

Troubleshoot issues, implement fixes and enhancements, and help improve platform performance and stability. Sounds like me, so what are you offering? If youre successful, youll be joining a supportive organisation with a great culture and a real commitment to doing things well. We offer competitive benefits, opportunities to grow and develop, and the chance to help build smarter systems that support brilliant customer and colleague experiences.

For this role youll receive a salary of £60,910.00 and a £4.000 retention allowance at the end of the fixed term contract. We have a 37 hour working week, paid monthly. Youll also get 25 days holiday plus bank holidays and concessionary days at Christmas, along with mileage, private healthcare options, discount schemes and a strong focus on health and wellbeing.

Weve been awarded the coveted Investor in People Platinum award, the highest level of IiP accreditation, recognising organisations that are passionate about helping colleagues feel supported, valued and able to do their best. To start your Futures journey, take a look at the role profile. Please note, we may contact candidates or close the vacancy prior to the closing date.

Who we are Futures is a great place to work with a fantastic, positive and 'can do' culture supporting our people to deliver fantastic results. Every one of our team members is helping us achieve our vision of 'Great places, great services and great tomorrows' for people and communities across the East Midlands. We don't just provide homes - we support our customers, helping them to thrive and to achieve this we all need to thrive in our jobs too.

So, we invest in our people to give them the skills, the tools and the flexibility to do a great job.