Patient Service Specialist

We are seeking a friendly, organized, and customer-focused Patient Service Representative to support the front-office operations of a busy healthcare environment. This individual will serve as a key point of contact for patients and will be responsible for registration, scheduling, insurance verification, payment collection, and providing an excellent patient experience from check-in through check-out.

• Greet and register patients while providing information about their visit and upcoming appointments.
• Schedule patient appointments both in person and over the phone.
• Prepare patient intake forms prior to appointments to ensure timely and efficient service.
• Verify patient insurance eligibility and benefits to determine coverage for services.
• Obtain necessary insurance authorizations and manage payer approvals.
• Collect co-pays and other patient payments at the time of service.
• Educate patients regarding their financial responsibility and expected payments.
• Communicate regularly with attorney offices, insurance companies, translation companies, operational leaders, and business development teams.
• Follow established procedures to securely process, track, and reconcile payments received.
• Effectively communicate with patients, insurance companies, and internal teams to resolve questions or concerns.
• Meet established quality assurance and customer service goals.
• Maintain accurate patient information and documentation.
• Maintain a clean, organized, professional, and safe work environment.

customer service oriented

customer service oriented

Patient-centered mindset:
Strong customer service skills

Proven ability to work with and navigate a computer desktop efficiently (microsoft office)

Knowledge of basic bookkeeping and accounts receivable principles including basic math skills

Proficient in the use of all necessary office equipment, faxes, copiers, etc.

Fluent typing skills (minimum 40 words per minute) and proficiency with Windows based office technologies (ex. Word, Excel, Power Point, Outlook)

Expert Level

This is a Contract to Hire position based out of Wells, ME.

The pay range for this position is $17.00 - $22.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Wells,ME.

This position is anticipated to close on Oct 16, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500…