R.O.- Area General Manager

Job Title

R.O.

- Area General Manager

Wells, ME

• Competitive Salary
• Paid Time Off and Paid Holidays
• Career Growth
• Medical/Dental with employer contribution
• Voluntary Life Insurance, Disability, and Aflac Insurance
• Company‑paid life insurance and long‑term disability
• 401(k) retirement plan
• Travel Perks to Resort Locations
• Company Perks Program

Opportunity for career advancement in a fast‑paced, growth‑oriented organization.

• Bachelor’s Degree in Business Management/Hospitality or equivalent industry experience
• Experience as a General Manager or Assistant General Manager (preferred)
• Experience with in the hospitality industry
• Excellent verbal and written communication skills
• Proven strong leadership skills
• Ability to manage, direct, and complete assigned duties
• Excellent computer skills (Microsoft Office Suite)
• Ability to prioritize, manage, and delegate efficiently
• Flexible schedule

• Strong communicator with the board and employees
• Strong leadership
• Conflict resolution
• Time management ability to effectively manage 2 properties, 15 minutes from each other
• Overseeing the operations functions of the Resort
• Processing and submitting payroll to Human Resources
• Holding regular briefings and meetings with all department heads
• Managing all departments and working closely with heads daily
• Accountable for department responsibilities and guest complaints
• Handling service recovery procedures
• Preparation, presentation, and achievement of the resort's Annual Operating Budget, Marketing and Sales Plan, and Capital Budget
• Managing profitability, ensuring revenue and guest satisfaction targets are met and exceeded
• Leading capital projects, customer service initiatives, and refurbishment
• Ensuring full compliance with Resort Operating controls, SOPs, policies, procedures, and service standards
• Preparing monthly financial reports for Owners and Board Members
• Providing effective leadership to all Resort Team Members
• Responding to audits and maintaining quality of operations
• Ensuring legal compliance with Occupational Health & Safety Act, fire regulations, etc.
• Available to travel on company business for offsite training or New Business transitions (average 1‑2 week assignments)

Capital Vacations is an Equal Opportunity Employer. We celebrate diversity and support an inclusive workplace!