Service Manager at Llys Hafren Care Home

Role Overview

Service Manager for Llys Hafren Care Home (40 bedded dementia care home in Welshpool, Powys). Deliver specialist care, collaborate with GP and community. Core values:
Wellness, Happiness, Kindness.

Salary £49,160.42 per annum. 40 hours per week.

• Employee Ownership Trust – 76% employee owned, tax‑free bonuses to date.
• Performance‑based bonus.
• 30 days annual leave inclusive of bank holidays.
• Individualised professional development programmes.
• GP online – 24‑hour GP consultation via an interactive app.
• Refer a Friend Scheme up to £1,000.
• Retail/Leisure/Holiday and travel discounts.

• Utilise authentic leadership, role modelling and inspirational skills to motivate the team to deliver excellent quality of care.
• Responsible for the day‑to‑day running of the Service with 24‑hour responsibility for the care of the Service Users.
• Manage the effective use of resources, including the financial performance of the Service, and maintain high levels of occupancy.
• Provide improvement, independence and choice for Service Users.
• Comply with all regulatory and legislative requirements at all times, including CIW guidelines for the Registration and Inspection of Nursing Homes.

• Good role model for all employees, approachable, regular presence and visibility with all levels of employees.
• Set and maintain clear standards of care within the Service in line with Shaw healthcare’s Vision.
• Ensure that employee selection processes are applied thoroughly and that all candidates are treated professionally and onboarded fully and comprehensively.
• Develop a culture of continuous quality improvement, using the framework of clinical governance.

• Manage effectively the Service’s budgets and deliver the Key Performance Indicators set for the Service.
• Ensure that the Service complies with all statutory obligations and relevant legislation (e.g. environmental health, health and safety).
• Enable Service Users to control their own financial affairs, where possible, and finances monitored with up to date accurate records kept of all transactions.
• Ensure that the culture of meaningful activities is embedded in the Service and facilitated by the entire team.

• NVQ/QCF Level 5 or working towards.
• Caring and Compassionate.
• Experience of managing a service of a similar size and client group.

Seniority level:
Mid‑Senior.

Employment type:

Full‑time.