Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Administrator – Peel Court community

College Way, Welwyn Garden City, Hertfordshire

Join McCarthy Stone and play a pivotal role in enhancing the lives of our homeowners.

We are seeking a proactive and detail-oriented Administrator to support our vibrant Peel Court community in Welwyn Garden City, Hertfordshire. This role is central to delivering exceptional service and seamless support alongside our Estate Manager.

• Competitive Hourly Rate: £13.41 per hour
• Flexible
  
  Working Hours:
  
  15 hours per week, permanent contract, Monday to Friday
• Comprehensive Benefits Package:
• 20 days holiday plus bank holidays (pro rata for part-time)
• Life insurance and company pension
• 24/7 Employee Assistance Program offering counselling, mental health support, and more
• Exclusive discounts on McCarthy Stone apartments for employees and immediate family
• Opportunities to stay in guest suites across UK developments
• Discounts on gift cards for top brands and restaurants
• Supportive Work Environment:
  Collaborate with dedicated colleagues passionate about making a difference

• Diary & Calendar Management: manage and coordinate appointments, meetings, and events for the Estate Manager and team
• Invoicing & Financial Administration: prepare, issue, and track invoices using accounting software; manage petty cash and ensure accurate financial records
• Rostering & Scheduling: oversee staff rotas, ensuring adequate coverage and compliance with staffing requirements
• Communication & Correspondence: handle incoming and outgoing communications, including emails, phone calls, and postal mail
• Document Management: maintain and organise physical and digital files, ensuring easy retrieval and compliance with data protection regulations
• General Administrative Support: assist with various administrative tasks, including ordering supplies, managing office equipment, and supporting team projects

• Proven experience in an administrative role, with a strong understanding of office management procedures
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with accounting software
• Strong organisational skills with the ability to manage multiple tasks and priorities
• Excellent written and verbal communication skills
• Attention to detail and accuracy in all tasks
• Ability to work independently and as part of a team

• Previous experience in a care or residential setting
• Knowledge of invoicing and financial procedures
• Experience with rostering and scheduling systems

Apply now and join our dedicated team at McCarthy Stone. We review applications promptly and may close the position early for the right candidate. Please note that we do not offer sponsorship and only consider UK-based applications.

As the UK’s leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people.

We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain.

We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list!