Area Supervisor - Electrical

The Sureserve Group of businesses provide market leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices.

Aaron Services, part of The Sureserve Group are a market leading heating and hot water specialist with 35 years of successful delivery and a growing client base.

Overview of Role:

As the Electrical Supervisor, you will play a pivotal role in ensuring operational excellence across the electrical division. The position calls for a blend of technical expertise and leadership acumen, providing technical support to the engineering team, managing workflows within budget, and to the highest standards of quality and safety.

Supporting the Electrical Manager, you will be responsible for delivering a commitment to Quality of Work and professional attitudes for future development of the business, creating an environment which encourages employee development, good employee relations, teambuilding, and quality standards through QS and onsite audits during and post work.

The Electrical Supervisor is responsible for providing technical support and training for engineers, as well as dealing with day-to-day management of engineers, communicating Company procedures and Client specific requirements to ensure an effective and complaint workflow.

• Become an NICEIC QS and work as part of the QS team across multiple offices

• Dealing with the day-to-day operational management of operatives and providing technical support, encouragement, and training for all engineers to deliver an agreed volume of completed jobs per week, including whilst engineers are on call.

• Provide a "Technical Section" during the structured monthly toolbox talk meeting in a consistent manor across the business. This includes all the latest updates and any issues identified in completed quality checks.

• Encourage understanding of the need for Quality of Work and professional attitudes for future development of the business, creating an environment which encourages employee development, good employee relations, teambuilding, and quality standards.

• Become a key contact for clients to assist in developing relations and assisting with the resolution of problematic jobs, attend, and facilitate the resolution of customer complaints, including site visits and provide a technical overview

• Ensure the Clients contractual and specific requirements are met, and where possible surpassed.

• Communicate Company procedures and Client requirements to operatives through daily contact and structured monthly Toolbox Talks.

• Support the Electrical Manager with the training requirements and technical support for both existing engineers and the new starter induction and training processes.

• Work closely with the Head of SHEQ , act as a champion to the Sureserve Compliance Central Competency Scheme, to ensure updates and changes are communicated effectively to engineers, maintaining records, and identifying training needs.

• Ensure engineers actively participate in the collection of competence evidence and that each engineer is only allocated work which falls within their scope of competencies

• Carry out Quality Checks and Health and Safety audits to a pre-determined agreed target volume.

• Cover for the role of Electrical Manager as and when required.

• Assist in the investigation processes associated with disciplinary and grievance situations.

• Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training.

• Undertake such other duties, training and / or hours of work as may be reasonably required, which are consistent with the general level of responsibility of this…