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Customer Service Manager — Data-Driven Leader

Job in Welwyn Garden City, Hertfordshire, AL8, England, UK
Listing for: Welwyn Hatfield Borough Council
Full Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
  • Management
Job Description & How to Apply Below
A local government organization is seeking a Customer Service Manager to lead their teams in enhancing customer service standards. This permanent, full-time role involves overseeing daily operations, fostering a customer-first mindset, and implementing service improvements based on data. The position is hybrid, requiring 3 days in-office work, and offers a competitive salary with excellent local government benefits. Apply by January 25, 2026, for a chance to shape the Council’s customer service future.
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