Technical Programme Manager -- Colleague Experience

Colleagues
are clearly a huge part of Tesco & its success. Giving them the right
capabilities to own their careers, to do their jobs and help optimise are
extremely valuable. Enabling Functions is the home to similar areas that
provide capabilities, benefits & support across the entire business
(Colleague, Finance, Property & Legal). We aim to have a holistic programme
view across all of Enabling Functions as well as a flexible approach to help
deliver our highest value outcomes as well as supporting great career
development opportunities.

Colleagues
are clearly a huge part of Tesco & its success. Giving them the right
capabilities to own their careers, to do their jobs and help optimise are
extremely valuable. Enabling Functions is the home to similar areas that
provide capabilities, benefits & support across the entire business
(Colleague, Finance, Property & Legal). We aim to have a holistic programme
view across all of Enabling Functions as well as a flexible approach to help
deliver our highest value outcomes as well as supporting great career
development opportunities.

The Colleague Listening programme introduces a new 3rd party platform to host Every Voice Matters, enabling more frequent opportunities to capture colleague sentiment.

This role will manage the technical delivery and support the initial rollout of the new Colleague Listening service, working closely with Product, Engineering, the 3rd party vendor, and partners across Technology and the business.

Post rollout, the TPM will continue to work with Product and Engineering to support prioritisation and delivery of the roadmap. This includes ensuring new features are clearly understood in terms of scope, value, cost, resources, and design, and that work is appropriately prioritised and resourced. The role will provide clear visibility of progress, risks, and dependencies, helping teams stay aligned and unblocked.

The TPM will also support the implementation of GDPR, security, testing, and disaster recovery requirements, ensuring these are appropriately considered across the programme.

In this role I:

· Deliver complex programmes with multiple business and technical risks that will impact the success of key Tesco business priorities

· Apply and improve existing delivery approaches to deliver the programme goals

· Initiate and shape programmes with ambiguous scope and uncertain delivery approach

· Create and track a plan to deliver the programme goals, including the technical implementation plan

· Understand trade-offs in software delivery, using experience and influencing skills to drive consensus with the Engineering and Product teams to obtain the best value and solution

· Foresee potential risks and issues, establish a process, facilitate discussion and manage escalations

· Act on opportunities to adopt trends and new concepts in programme and product delivery

· Understand a technical architecture to be able to foresee the impact on dependencies, delivery timelines and implementation plans

· Have good knowledge of engineering best practices and practical infrastructure implementations to appreciate delivery challenges

· Understand technology concepts, grasp new ones quickly and appreciate their implications on delivery

· Effectively co-ordinate incidents in the colleague space, ensuring stakeholders are updated with the right information to drive the correct decisions

· Collaborate with the Product and Engineering teams to define annual budgetary requirements

· Build positive relationships with suppliers & external stakeholders to deliver software or professional services

· Add value to vendor selection processes (tendering, agreeing SLAs, warranty periods, outsourcing)

· Play an active leadership role in the TPM guild and community

An ideal candidate will have:

· A proven record of accomplishment in delivering technology and/or infrastructure; having done so across multiple teams in multiple geographies

· Experience of building credible relationships and influencing senior management & leadership teams

· Strong Project, Stakeholder & Programme management skills

· Excellent communication & influencing skills

We’re all…