Optimisation Manager - FTC

Our experimentation programme goes beyond CRO. We are an experienced Experimentation Team running a mature programme of testing within a large scale Product Organisation. Our testing programme touches millions of customers and the resulting product enhancements deliver multi-million pound revenue and profit gains. The Tesco Experimentation Team sits within the broader Analytics team and the Technology organisation. Our focus is on delivering great customer experiences across our websites, apps and digital experiences through insight and understanding driven by experimentation.

This is an opportunity for you to bring your experience and skill as an experimentation and analytics professional to a key role. You will actively contribute to the continuous improvement of the user experience through experimentation and insight. You will collaborate with stakeholders to ensure that we focus on activities that genuinely make a difference to our customers and impact business goals.

As a specialist you will be part of a dynamic team that is determined to build and maintain a best-in-class experimentation programme that is at the centre of the digital development roadmap across all devices and platforms.

• Working with stakeholders to identify opportunities to improve customer experience and deliver business impact
• Managing and running testing activity from planning to implementation to analysis
• Building and testing strong hypotheses through AB and MVT testing
• Analysing and sharing results in an engaging way with actionable recommendations
• Utilising Adobe Analytics and other insights tools to segment and evaluate test results
• Contributing towards the prioritisation process and help shape the product roadmap
• Following our Business Code of Conduct and always act with integrity and due diligence

• Proven track record of managing experimentation activity in a considered way that delivers improved commercial performance and customer insight
• Customer centric mindset focused on delivering great user experiences
• Demonstrable experience of testing platforms such as Optimizely and Leanplum
• Experience of manipulating, analysing and synthesising data using different sources
• Good knowledge of experimental design and statistics for testing
• Strong communication and presentation skills
• Managing and influencing cross functional stakeholders
• University degree of 2:1 or higher in a quantitative discipline or relevant experience
• Experience in challenging the status quo and delivering innovation

• Experience of working with AB testing tools
• Experience of working with Analytics tools
• Experience of working with Tableau
• Experience of working with Alteryx or other BI tools

We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work.

• Annual bonus scheme of up to 20% of base salary.
• Holiday starting at 25 days plus a personal day (plus Bank holidays).
• Private medical insurance.
• 26 weeks maternity and adoption leave (12 months service required at the qualifying date) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
• Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.

The above information is a shortened summary, refer to our policies for full details

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a…