Operations Manager

Operations Manager

Location:

Welwyn Garden City (Hybrid – 3 days in office)
Salary: £45,000 – £50,000
Job Type: 12-month contract (Maternity Cover)

Operations Manager – About our client:
OA are recruiting for an experienced Operations Manager to drive operational excellence across the business. This is a pivotal role, supporting growth across multiple teams and working closely with senior management. You’ll play a key role in shaping processes, supporting staff development, and ensuring compliance across the organisation.

Operations Manager – What’s on offer:

• Hybrid working with 3 days in the Welwyn Garden City Head Office

• Opportunity to buy and earn additional leave

• Well-being programme

• Annual company weekend away

• Bonus scheme and true career progression

• A chance to join at a crucial time of growth and make a real impact

Operations Manager – Responsibilities:
Compliance, Legal & Terms

• Monitor internal policies in line with HMRC guidelines

• Manage Health & Safety across all offices

• Oversee GDPR, Modern Slavery Statement, and relevant licences

• Support RFI’s, tenders, and bid documents

• Contribute to risk management

• Line management responsibility for HR matters, onboarding, offboarding, and parental leave

Training & Onboarding

• Manage onboarding, training, and development plans for employees

• Maintain accurate training records and oversee apprenticeship administration

• Promote and manage internal and temporary workforce training schemes

Data & Analytics

• Ensure integrity of operational data and Tracker updates

• Produce quarterly ESG and DE&I reports

• Champion staff welfare, monitoring burnout, sickness, and holiday entitlement

Operations Systems & Technology

• Monitor IT security protocols and liaise with external IT support

• Drive continuous improvement in workflows and operational efficiency

• Attend industry events to stay up to date with best practices

Finance & Management

• Budget holder for centralised purchasing

• Explore job board partners for cost-effective solutions

• Line manage Operations Administrator

Operations Manager –

What we’re looking for:

• Strong leadership and people management skills

• Strategic thinker and problem solver

• Organised, process-driven, and able to plan ahead

• Excellent communication skills and approachable

• Creative, proactive, and able to work under pressure

• Experience in a similar role with a hands-on approach to operations

If you are interested in this role, please apply today with your CV.

WGCCOMMPERM

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