Events & Inventory Manager Stadium

Events & Inventory Manager (Wembley Stadium)

Wembley, England, United Kingdom

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day - building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset.

ROLE OVERVIEW
The Events and Inventory Manager owns the full retail event lifecycle at Wembley Stadium — from pre-event preparation through to close-down — across all trading locations including Olympic Way, external and internal concourses, hospitality, and the stadium store. This role works in close collaboration with the Fanatics Events team to ensure seamless execution across matchdays, concerts, and non-FA stadium events, driving consistency, stock accuracy, and operational excellence at every location.

The Events and Inventory Manager delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT
Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Team & Leadership Impact (Build Championship Teams)

Cross-Functional Leadership:

• Partner with Supply Chain, Merchandising, warehouse teams, and the Fanatics Events team to coordinate deliveries, transfers, replenishment, and returns across all stadium retail locations.
• Coordinate with Wembley Facilities, stadium operations, and internal stakeholders on access, logistics, security, and operational restrictions to ensure event readiness.
• Lead event briefings and post-event reviews, ensuring actions are captured, assigned, and completed across all relevant teams.
• Lead and develop the core PREP team, creating skilled area ownership and clearly defined event responsibilities for every trading location.
• Coach supervisors and team members in stock handling, setup, replenishment, and event execution to build consistent capability and reduce dependency on individual knowledge.
• Allocate PREP resource across all stadium retail areas and hold the team to consistent standards through repeatable preparation and close-down routines.

Fan & Customer Impact (Obsessed with Fans)

• Ensure every event trading location — including Olympic Way, all concourse levels, hospitality, the stadium store, and Click & Collect — is stocked, equipped, and operationally ready before gates open.
• Integrate Click & Collect seamlessly into matchday and event plans so fans experience a frictionless collection journey regardless of event type or scale.
• Identify stock risks early and accelerate requirements to protect sales opportunities and avoid gaps in fan-facing product availability during live trading.
• Coordinate retail readiness across all Wembley locations to deliver a consistently high standard of fan experience at every touchpoint, from the external concourse to Level 5 hospitality.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Build detailed event operations plans covering stock, equipment, infrastructure, timelines, access, replenishment, and responsibilities — creating repeatable frameworks that scale across matchdays and major events.
• Develop and embed standardised preparation and close-down routines that reduce reliance on individual knowledge and improve event-to-event consistency.
• Support contingency planning for major events and resolve operational issues quickly and decisively during live trading.
• Use stock take data, negative stock reports, and inventory accuracy metrics to surface systemic issues and drive continuous improvement in event retail operations.

Ownership & Execution (Determined & Relentless Mindset)

• Own inventory…