Delivery and Quality Manager

Salary range: £57,150 - £60,393 p.a. incl. London weighting (plus fantastic benefits!)

Contract:

Permanent

Hours of work: 36 hours per week

Location:

Civic Centre and other locations from time to time

An excellent offer…

Are you passionate about compliance, health and safety, and delivering excellent housing services?

We are looking for a dedicated Contract and Quality Manager to play a key role in ensuring our housing stock remains safe, secure, and fully compliant with all statutory and regulatory requirements relating to water hygiene.

Brent is one of the most diverse boroughs in the country, with communities, ideas and experiences from across the world helping to shape who we are. Working here means joining a council that is focused on fairness, open to new thinking and committed to improving life for local people.

Our values shape how we work and what people can expect from us. We collaborate proactively, lead inclusively, embrace change, are bold and curious, and celebrate and share our success. For people who care about public service and want their work to matter, Brent offers the chance to make a meaningful difference.

As part of a proactive and forward-thinking local authority team, you will lead the management and delivery of our water hygiene programme and associated remedial works. You will also assist the Compliance Manager with communal gas safety compliance across our housing portfolio. You will be responsible for overseeing contractor performance, managing risks, and ensuring adherence to relevant legislation, regulations, and industry best practice.

Working collaboratively with colleagues across a range of compliance disciplines, your primary focus will be to ensure the safe, efficient, and compliant operation of our water systems, helping to protect residents and maintain high standards across our homes and communities.

We are looking for someone who:

• Take operational responsibility for compliance across our water safety plant.
• Act as Contract Administrator, Manager, or Supervising Officer for mechanical service‑related contracts.
• Develop and deliver strategic compliance plans, policies, and programmes
• Lead on risk management, audits, inspections, and regulatory reporting.
• Oversee annual programmes for testing, inspection and maintenance.
• Work closely with contractors, consultants, and internal teams to drive quality, safety, and best value.
• Support the Building Safety Manager role and contribute to Building Safety Cases and emerging legislation.
• Embed innovation and sustainability—including climate change considerations—into your compliance strategies.
• Recognised legionella/water hygiene qualifications (ACoP L8 etc), compliance knowledge, and practical experience managing communal water systems to HSG
  274 is essential.
• Communal gas qualifications would be desirable, however, demonstrable experience within a social housing gas management environment will be considered.

We know people do their best work when they feel valued, supported and able to grow. At Brent, you will benefit from:

• 27 days' annual leave, rising with length of service, plus bank holidays
• Local Government Pension Scheme with generous employer contributions
• Hybrid and flexible working options available for most roles
• Supportive family‑friendly policies, including carers’ leave, paternity leave and compassionate leave for eligible employees
• Health and wellbeing support, including eye test support and a 24/7 Employee Assistance Programme
• Financial wellbeing support, including education sessions, childcare deposit loans and season ticket loans
• Travel support, including affordable parking nearby, a Cycle to Work scheme and onsite facilities
• Learning and development opportunities to support your career
• Access…