Sales Assistant - Part Time

Overview

Sales Assistant - Part Time - Wembley - 36 Hours at H&T Group Ltd

Are you passionate about helping people and delivering great service? If so, we'd love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.

Salary: Starting rate £13.03 per hour, increasing to £13.69 once full training has been completed (Includes London Weighting Allowance)*

Location: Wembley

Job Type: Part-time - 36 contracted hours (This will include Sunday working)

Flexibility: Full flexibility from Monday to Sunday is required

Potential earnings: Opportunity to earn up to £2,000 extra each year in discretionary bonuses, pro-rated based on performance against KPIs.

As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don’t need experience in pawnbroking—just a genuine interest in people, a strong sense of integrity, and a willingness to learn.

We’ll provide full training and support to help you build confidence and succeed in a fast-paced environment where no two days are ever the same.

• Deliver exceptional customer service with a friendly and professional approach
• Assist customers with a range of services including pawnbroking, retail sales, and financial products
• Maintain high standards of compliance and store presentation
• Work collaboratively with your team to exceed targets
• Handle transactions accurately and securely
• Multilingual skills are a bonus – additional languages are highly valued, though not required

At H&T, we’re proud to provide a comprehensive benefits package with training and development from day one, plus clear pathways for career progression. Salary increases are awarded upon successful completion of training, and 94% of store colleagues reach the next salary stage within 15 months of joining us.

• 30 days of holiday (including bank holidays), rising to 33 days with length of service
• Flexibility to buy or sell holiday days
• Private healthcare plan
• Cycle to work scheme and season ticket loans
• Preferential currency exchange rates
• Generous staff discounts – up to 25% off jewellery and high-end watches
• Incentive schemes to reward achievements
• Exclusive discounts at leading retailers via our employee perks portal

Ready to join a company that puts people first? Apply today and start your journey with H&T—where your contribution truly matters to us, our customers and our local communities.

• Entry level

• Part-time

• Sales and Business Development