Income Officer

Job description:

Income Maximisation Officer

Location:

Brent
Pay Rate: £28.19 per hour

Contract:

Temporary Contract

Hours:

Full Time | Monday to Friday
DBS:
Basic DBS Required

We are recruiting for an experienced Income Maximisation Officer to join a Local Authority Housing Management team. The successful candidate will be responsible for maximising rental income through effective rent collection, arrears management, welfare benefits advice and proactive support to tenants across a range of housing portfolios and tenures.

This is a customer-focused role requiring someone who can balance effective income recovery with a supportive, person-centred approach to tenants who may be experiencing financial difficulties.

Key Responsibilities

• Manage rent arrears cases and ensure rent is paid and arrears are reduced through effective income recovery procedures.
• Provide advice and assistance to tenants regarding welfare benefits, Universal Credit and Housing Benefit.
• Carry out home visits and face-to-face engageme...