IT Service Desk Dispatcher - SLA & Ticket Champion
Listed on 2026-10-18
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Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support, Desktop Support
Courser is seeking an IT Service Desk Dispatch Coordinator to manage incoming service requests, define impact and urgency, and schedule service resources to meet client SLAs and satisfaction. The role requires proactive ticketing, real-time documentation, and effective escalation when priorities demand it.
Based in Wenatchee, WA, the position emphasizes rapid response, accuracy, and strong communication with clients and technicians to maintain high CSAT and SLA performance.
As a IT Service Desk Dispatcher - SLA & Ticket Champion, you will play an important part at Courser in Wenatchee, WA, United States.
The IT Service Desk Dispatcher - SLA & Ticket Champion role at Courser is now open for applications in Wenatchee, WA, United States.
Join us at Courser as our next IT Service Desk Dispatcher - SLA & Ticket Champion in Wenatchee, WA, United States.
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