Case Manager - Mobile Crisis Intervention

Case Manager - Mobile Crisis Intervention

Join to apply for the Case Manager - Mobile Crisis Intervention role at Catholic Charities Serving Central Washington

$23.32/hr - $28.62/hr

Option 1: Sunday & Monday day shifts (7am‑9pm), Wednesday overnight shift (7pm‑9am)

Option 2: Wednesday & Saturday day shifts (10am‑12am), Thursday overnight shift (7pm‑9am)

• Provides case management and therapeutic services, including education, linkage and referrals to individuals who meet RSN access to care criteria.
• Assists with engagement in mental health services and provides assistance in securing Medicaid, if indicated.
• Staffs the Chelan Douglas Crisis Line during office hours.
• Completes progress notes and other required documentation within the required time frames.
• Supports implementation of the treatment plan focusing on client strengths and risk factors, including evidence based approaches.
• Provides services to achieve the goals identified on the treatment plan
  • Crash intervention
  • Assisting with applying for benefits
  • Assisting with activities of daily living and psychosocial support
  • Service coordination with other providers, including health care professionals and providing linkage to establish connections with other community resources.
  • Transportation to appointments or meetings with service providers
  • Obtaining housing or assisting with housing retention
• Establishes and maintains working relationships with community resources, coordinates consumer treatment with other providers, and initiates referrals to medical providers and other community resources as appropriate.
• Assists clients in linking with critical community and therapeutic based services to facilitate and sustain recovery.
• Follows agency policies regarding confidentiality and other consumer rights.
• Participates in supervision and staff meetings, multi-disciplinary team meetings, group supervision and other meetings as required.
• Attends court hearings as indicated and testifies on behalf of individuals served if necessary.
• Support cases assigned to hospital liaison.

Physical Requirements: Standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 80% of the time. Position also requires ability to drive with adequate vision and skill.

Education:

• Associate's degree in behavioral science or related field required. Bachelor's degree preferred.

Experience:

• 2 years of experience providing clinical treatment services.
• 1 year of experience in the treatment of seriously disturbed children, adults, and their families.

Licensure, Registration, Certification:

• Agency Affiliated Counselor Registration with the WA Dept. of Health.
• Valid Washington State driver's license and minimum required liability insurance for WA State.
• Must be deemed insurable as determined by Catholic Charities' liability insurance provider.

Special

Skills:

• Knowledge and skills to work with chronically mentally ill population.
• Knowledge of community resources.
• Knowledge and experience working with older adults.
• Bilingual English/Spanish preferred, but not required.
• Strong family and individual clinical case management skills.
• Possess and utilize effective verbal and written communication skills.
• Ability to be self-motivated, work independently and as a team member.
• Ability to represent the agency in a professional manner within the community.
• Culturally competent in delivering services to individuals from distinct backgrounds.
• Ability to use a computer and to write effectively.
• Possesses ability to manage data.
• Requires the ability to work flexible hours, including evenings and weekend as requested.
• Requires extensive travel in the community.
• Requires work in clients homes and other community locations.
• Requires the ability to tolerate exposure to tobacco smoke, domestic animals, household pets and other conditions common to a variety of home environments.
• Employment is conditional upon being cleared by criminal background check and fingerprinting when required.

• 13 paid holidays, 12 days of vacation, 12 days of sick leave…