Patient Safety Specialist II

Salary Range: $28.77 - $45.93

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation.

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts & Health Saving Accounts
• CH Wellness Program
• Paid Time Off
• Generous Retirement Plans
• Life Insurance
• Long-Term Disability
• Gym Membership Discount
• Tuition Reimbursement
• Employee Assistance Program
• Adoption Assistance
• Shift Differential

For more information on our Benefits & Perks, !

The Patient Safety Specialist II working with Director of Risk Management will focus on safety event trends, patient meetings and maintenance of all incidents in the event reporting system (Events/Feedbacks). Ability to have difficult conversations, de-escalate and resolve complex situations with patients. Assists as necessary with department office activities. Ensures that all services are delivered in accordance with the mission statement and values of Confluence Health.

Keeps up to date with trends, initiatives and patient safety activities.

Position

Reports To:

Director of Risk Management

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Required:

• Associate's Degree from an accredited college.
• Minimum of two years working in a healthcare setting.
• Analytical reasoning skills including statistics, spreadsheet and database skills.
• Excellent communication and active listening skills.
• Ability to work with diverse teams representing various disciplines and all levels of staff.
• Communicates effectively with patients and family members.
• Proactive, self-motivated and self-directed individual.
• Excellent multi tasking abilities with ability to manage multiple priorities.
• Knowledge of Excel, Outlook, Powerpoint.

Desired:

• Experience working in an incident reporting system and EPIC.
• Certified Professional in Healthcare Quality (CPHQ).
• Certified Professional in Patient Safety (CPPS).

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.

F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.

C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands For This Position:

• Walking - O
• Sitting/Standing - C
• Reaching:
  Shoulder Height - O
• Reaching:
  Above shoulder height - O
• Reaching:
  Below…