Director of Lift Services

Level: Management,

Job Location:

Mission Ridge Ski & Board Resort
- Wenatchee, WA 98801, Position Type:
Full Time, Salary Range: $80,200.00 - $ Salary/year, Job Category:
Mountain Operations, Director of Lift Services

Class/Group:
Salary/Exempt, Group I

Reports to:

Director of Mountain Operations

Pay Range: $80,200-$100,000/year

Supervises:
Lift Maintenance Manager, Lift Operations Manager

Status:
Year Round, Full-Time

To enrich the lives of our community by providing joy and freedom through exploration

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The Director of Lift Services leads the Lift Maintenance and Lift Operations departments at Mission Ridge and is accountable for the maintenance, inspection, regulatory compliance, and operation of every lift on the mountain. The position sits between the Director of Mountain Operations and the lift department managers, directly supervising the Lift Maintenance Manager and the Lift Operations Manager and giving them the planning support, technical guidance, and accountability needed to run strong departments.

This role owns lift regulatory compliance, including ANSI B77.1 standards, annual state tramway inspections, and lift operating permits, and serves as the primary technical lift resource for the Director of Mountain Operations and the senior team.

The ideal candidate brings deep, hands‑on lift maintenance knowledge, a solid understanding of lift operations and guest loading, and a steady leadership style that develops managers rather than doing their jobs for them. During winter operations this position works five or more days per week, including weekends, holidays, and some nights, and is on call for lift emergencies and evacuations. Summer and fall focus on major maintenance, inspections, capital lift work, and planning for the coming season.

• Department Leadership:
  Directly supervise, mentor, and evaluate both lift managers; set clear expectations, hold regular check‑ins, and support hiring, scheduling, and staff development.
• Seasonal Readiness:
  Complete all maintenance, inspections, load tests, and staff training on schedule to support planned opening dates. No lift opens until it passes required inspections.
• Regulatory Compliance and Permits:
  Direct ANSI B77.1 and state compliance efforts, coordinate annual state inspections, keep operating permits current, and close corrective items before lifts operate.
• Maintenance Program Oversight:
  Oversee maintenance schedules, including NDT, wire rope inspection, and manufacturer bulletins; verify work orders are completed and documented on time.
• Lift Operations Standards:
  Set and uphold operating standards for guest and employee loading, riding, and unloading; oversee operating procedures, daily start‑up inspections and logs, and operator training and certification.
• Records and Documentation:
  Keep maintenance, operations, training, and inspection records complete, accurate, and ready for inspectors and insurers.
• Emergency Response and Evacuation:
  Lead response to malfunctions, stoppages, and incidents per the lift malfunction and disabled lift communication procedure; maintain the evacuation plan and complete seasonal evacuation training and drills with Ski Patrol.
• Budgeting and Purchasing:
  Build annual operating and capital budgets with each manager, monitor spending, and keep parts inventory, supplies, and billing current.
• Capital Projects and Long‑Term Planning:
  Maintain a long‑term lift maintenance and replacement plan, lead major overhauls and capital lift projects, and support future mountain development.
• Training and Knowledge Building:
  Build training programs,…