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Food Service Worker II; Patient Host

Job in Wenatchee, Chelan County, Washington, 98807, USA
Listing for: Confluence Health
Full Time position
Listed on 2026-01-05
Job specializations:
  • Restaurant/Food Service
    Food & Beverage, Catering
Job Description & How to Apply Below
Position: Food Service Worker II (Patient Meal Host)

Salary Range

$17.00 - $26.44

Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Pool Employees of Confluence Health receive a range of benefits in addition to compensation.

  • Retirement Plan
  • Pool Differential
  • Sick Leave
  • Shift Differential
  • Employee Assistance Program

For more information on our Benefits & Perks, !

Summary

Variable shifts. Some weekend and holiday shifts required.

This is a pool position, no guarantee of hours

Please note:
Food Services, café, and barista positions do not receive tips.

This job is responsible for taking orders from customers and expediting service and related food and beverage sales and/or operating an efficient trayline meal service. Incumbents may be assigned to either activity and will be cross‑trained in both service areas. Food handling activities are performed in accordance with external and internal guidelines and regulatory guidelines, and an employee works effectively to minimize waste during the flow of food while maintaining a quality end product.

Work includes accurate cash handling and incumbents must accurately follow internal procedures and conform to established standards. An employee is accountable for the accuracy of all assembled orders, maintaining par stocks, ordering supplies, and rotating products for maximum quality. Given the extensive contact with customers, an incumbent is expected to demonstrate excellent customer relation skills.

Essential Functions
  • May prepare espresso orders for patients, staff, visitors and catering, using standard recipes and plating guidelines; assists customers with food and beverage orders by answering menu and recipe-related questions; utilizes suggestive selling techniques to maximize sales.
  • May operate patient trayline accurately and efficiently to meet designated timelines; dishes and garnishes assigned food items according to the appropriate menu.
  • May prepare patient orders following patient menu guidelines; prepares tray set-up according to tray guidelines; disassembles patient tray carts and washes/stores small wares accurately per designated timelines.
  • May deliver patient meal orders in accordance to our meal delivery guidelines.
  • Utilizes all functions of the relative Point‑of‑Sale (POS) system to expedite all forms of payment for products or services; reconciles cash bank and daily receipts at the end of shift in accordance with established procedure(s); reports out‑of‑balance conditions to management.
  • Inventories supplies to maintain accurate production par levels in the customer service, merchandising, and/or trayline service areas; completes production par lists, freezer pull lists, pre‑meal checklists, requisitioning and waste sheets, and others of similar purpose.
  • Works cooperatively and effectively with staff, vendors, and the public to provide excellent value to all our customers. Uses proper business conduct when dealing with suppliers and customers. Tactfully coordinates needs and challenges with staff and supervisors. As needed will answer phone, deliver food, go to the store, and assist in other areas of the department.
  • Attends all required safety training programs and can describe responsibilities related to general safety, department/service safety, and specific job related hazards. Attends all required safety education programs. Provides complete and accurate responses to safety questions. Operates assigned equipment and performs all procedures in a safe manner as instructed. Maintains work area and equipment in condition required by department standards. Demonstrates proper body mechanics in all functions.
  • Follows the hospital exposure control plans/blood borne and airborne pathogens. Demonstrates knowledge of techniques, procedures, and correct use of protective barrier equipment. Ensures a safe environment by instituting appropriate control measures. Attends annual education…
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