Counter Sales - Wenatchee

Overview

We are seeking a customer-focused and driven Counter Sales Associate who thrives in a fast-paced environment and enjoys helping customers find the right products for their needs. Our ideal candidate is detail-oriented, eager to learn, and always looking to expand their product knowledge and customer relationships
.

• As a Counter Sales Associate, you will be the first point of contact for customers, assisting them in selecting, applying, and purchasing a wide range of fasteners, industrial hardware, tools, and maintenance and shop supplies.
• You will serve a variety of industries, including transportation, heavy equipment, maintenance and repair departments, sand/gravel pits, and machine shops.
• Assist walk-in and telephone customers with product inquiries, special requests, and pricing.
• Identify customer needs, clarify product specifications, and locate or retrieve products.
• Finalize transactions and assist with product shipments when necessary.
• Build and maintain positive relationships with new and existing customers.
• Promote company products and services to drive additional sales.
• Maintain a clean, organized, and professional storefront.
• Represent Tacoma Screw as a pillar of the Tacoma Screw way.

• Education:
  
  High School Diploma or GED required.
• Experience:
  
  At least one year of retail experience, preferably in an industrial setting.
• Communication:
  Strong verbal and written communication skills.
• Technical
  
  Skills:
  
  Basic computer literacy to process orders and manage inventory.
• Math & Organization:
  Ability to calculate pricing and manage multiple customer needs efficiently.
• Teamwork & Independence:
  Must be able to work both independently and collaboratively in a team setting.
• Self-Motivation: A proactive and customer-focused mindset.

• Position requires lifting and moving objects up to 50 lb and performing physical demands of stocking and order fulfillment.
• Performing repetitive movements throughout the shift including bending, reaching, and lifting.
• Standing and walking for extended periods.
• Unloading freight, stocking shelves, and handling inventory.
• Work in an environment that requires maintaining a consistent and often fast pace including quickly retrieving orders.
• Frequent use of computer/keyboard and phone work.

• Full-Time: 40 hours per week.
• Starting Pay: $20 per hour.
• Pay Range: $20 - $24 per hour.
• Annual Bonus:
  Discretionary year-end bonus.

We offer a robust benefits package designed to support your health, financial future, and work-life balance. After 90 days of employment, employees are eligible to participate in the following benefit programs:

• Fully Covered
  
  Health Benefits:
  
  100% of premiums for Medical, Dental, and Vision insurance for you and eligible dependents (no payroll deductions).
• 401K with a 3% Company Match – employer contributions.
• Company-Paid Life Insurance, AD&D, & Long-Term Disability – at no cost to you.
• 7 Paid Holidays, plus Half Days on Christmas Eve & New Year’s Eve
• 5 Paid Personal Days during your first year
• Paid Sick Leave
• Vacation Accrual Begins After One Year
• Employee Assistance Program (EAP) – Confidential support for personal and professional challenges.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. For more information see Know Your Rights:
Workplace Discrimination is Illegal. If you are an individual with a disability and need a reasonable accommodation, please contact Human Resources at  or h

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Counter Sales - Wenatchee