Appliance Sales Associate

Appliance Liquidators | A BMD, Inc. Company | Full-Time | In-Person

Competitive Commission Plan

Build Your Career. Build Your Future. Become an Employee-Owner.

Are you a customer-focused sales professional who enjoys helping people find the right products for their homes and projects?

Appliance Liquidators is looking for a motivated, customer-focused Appliance Sales Associate to join our team.

This is a great opportunity for someone who enjoys working directly with customers, learning products, solving problems, and helping people find the right appliances for their homes or projects. You’ll work with a variety of customers—including homeowners, builders, property managers, and other trade professionals—while developing strong product knowledge and building long-term customer relationships.

As part of the BMD, Inc. family of companies
, Appliance Liquidators is backed by an established organization with a strong commitment to its employees, customers, and communities. BMD is also 100% employee-owned through an Employee Stock Ownership Plan (ESOP), giving eligible employees the opportunity to share in the success they help create.

What You’ll Do

As an Appliance Sales Associate
, you’ll guide customers through the appliance buying process from initial conversation through completed sale and delivery.

• Greet and assist customers in the showroom and respond to customer inquiries by phone and email.
• Ask the right questions to understand customer needs, budget, timeline, and product requirements.
• Recommend appliances and related products based on customer needs and available inventory.
• Explain appliance features, benefits, specifications, warranties, care requirements, and service expectations.
• Provide accurate information regarding pricing, availability, lead times, delivery, and installation.
• Prepare quotes and convert customer opportunities into completed sales.
• Enter and maintain accurate sales orders and customer information in company systems.
• Maintain proactive communication with customers throughout the order process.
• Follow orders from the point of sale through delivery and assist with resolving questions or issues that arise.
• Partner with warehouse, delivery, installation, purchasing, and other internal teams to ensure orders are completed accurately and efficiently.
• Follow up on inbound leads, showroom traffic, phone inquiries, referrals, and other sales opportunities.
• Develop relationships with existing customers to encourage repeat and referral business.
• Recommend complementary products and services when appropriate.
• Maintain strong working knowledge of appliance brands, product specifications, pricing programs, promotions, lead times, and availability.
• Keep showroom displays, literature, work areas, and customer-facing spaces organized and sales-ready.
• Meet or exceed assigned sales, gross margin, and other performance expectations.

We’re looking for someone who is:

• Customer-focused and comfortable working directly with the public.
• Motivated by sales goals and individual performance.
• Confident starting conversations and building relationships with customers.
• Organized and able to manage multiple customers and orders at the same time.
• Detail-oriented when preparing quotes and entering orders.
• Comfortable learning technical product information.
• Able to communicate clearly and professionally in person, by phone, and through email.
• Proactive about customer follow-up rather than waiting for customers to call back.
• Able to stay composed and solutions-focused when handling customer concerns.
• Dependable, accountable, and willing to work collaboratively with other departments.
• Comfortable working in a fast-paced showroom environment.

Qualifications

• High school diploma or GED required.
• Previous experience in…