Residential Appliance & Refrigeration Field Technician

Residential Appliance & Refrigeration Field Technician Picture this: you start your day with a stocked company van, an app that lines up your route, and a purpose—get households back on track. As a Sears Home Services technician, you’ll diagnose issues, restore reliability, and leave customers confident their appliances are ready to work as hard as they do.

How you’ll make an impact

Travel to customers’ homes and pinpoint faults across appliances—refrigerators, washers, dryers, dishwashers, and microwaves.

Complete high-quality repairs and walk customers through what you did and why it matters.

Offer smart recommendations to help customers protect and maintain their homes.

Keep your service vehicle tidy and stocked; manage parts and documentation using our mobile tools.

Pitch in on related tasks as needed to support the team and customer experience.

Compensation and benefits $18–$30 per hour base pay, depending on your experience, certifications, and location.

Performance-based bonuses and sales incentives.

Medical, dental, and vision coverage. Eligible employees enrolled in a dependent-tier medical plan under the Transform Health and Welfare Plan may receive up to $4,000 a year toward coverage costs, prorated during the plan year.
401(k) with a 100% company match on the first 3% of pre-tax salary contributions.

Consistent, year-round work with the chance to cross-train on multiple product lines.

Technical development through Sears Technical Institute, plus an onboarding buddy and access to experienced technician mentors.

Real advancement potential—our average employee tenure exceeds 12 years.

Company vehicle, uniforms, specialty tools, a mobile phone, and an app for paperwork and technical support.

What you bring

High school diploma or GED.EPA Type I (assistance available) or EPA Universal certification.

Hands-on mechanical aptitude; confident using diagnostic and repair instruments.

Background in appliance troubleshooting and repair is preferred.

Commitment to following service procedures and delivering quality workmanship.

Comfort using a smartphone—for parts ordering and job documentation.

A valid driver’s license for the state(s) you’ll serve and ability to operate an automatic-transmission vehicle.

The ability to pass a background check and drug screen

Willingness to travel extensively (up to 100%) and work flexible hours, including required overtime.

Ability to read and apply technical instructions to diagnose and complete repairs.

Clear verbal and written communication skills, including the ability to read, write, and speak English.

Preferred hands-on proficienciesbrazingacetylene torch

Physical demands

This is a hands-on job. You must be able to lift, carry, push, or pull up to 20 pounds constantly, 50 pounds frequently, and 100 pounds occasionally. You’ll also need to stand, walk, sit, type, handle tools and parts, and reach outward regularly; bend, squat, kneel, twist, stoop, climb, and crawl frequently; and reach overhead occasionally.