Service Technician

Job Description

HVAC Service Technician

Build Your Career With a Company Investing in Your Success

Pay: $23.00-$47.00/hour based on experience + spiffs
Location:
Wenatchee, WA

Are you looking for more than your next HVAC job?

At Jacob's HVAC/R, LLC, we are focused on building a team where technicians have clear expectations, strong processes, ongoing training, and the support needed to do great work for our customers.

We have more than 20 years of experience serving Chelan and Douglas counties, and we continue to invest in improving how we operate. Our focus is on creating consistency for our employees and a better experience for our customers.

If you take pride in your craftsmanship, enjoy solving problems, want to continue developing your skills, and believe customers deserve honest recommendations and excellent service, we'd like to meet you.

What You Can Expect From Us

Training and development
We believe good technicians should have opportunities to become great technicians. Continuing education and training are an important part of our commitment to our team.

Clear processes and expectations
We are focused on developing consistent processes that help our team understand what success looks like and how we take care of our customers.

A customer-first approach
We believe in educating customers, involving them in the decision-making process, and helping them make the right decision for their home rather than simply making a sale.

Accountability and communication
Our core values include honesty, accountability, clear communication, teamwork, craftsmanship, and continued learning.

Compensation & Benefits

• $23.00-$47.00/hour depending on experience
• Additional spiff opportunities
• Medical insurance, 80% employer-paid
• Dental insurance, 80% employer-paid
• Vision insurance, 80% employer-paid
• Paid vacation
• Paid sick leave
• Six paid holidays
• SIMPLE IRA
• Employee Assistance Program
• Company uniform
• Company vehicle
• Continuing education and training

What We're Looking For

Our ideal Service Technician has:

• 2+ years of HVAC experience
• HVAC technical school certificate
• High school diploma or equivalent
• Ability to read wiring diagrams and blueprints
• Strong troubleshooting abilities across a variety of HVAC equipment
• Experience helping customers make repair-versus-replacement decisions
• Basic sheet metal knowledge
• Understanding of air-balancing principles
• Strong customer service and communication skills
• Willingness to accept responsibility and grow into leadership opportunities
• Valid driver's license and insurable driving record
• Required tools

Universal EPA certification and 3+ years of experience are preferred.

The Kind of Person Who Will Succeed Here

You'll likely be a good fit if you:

• Take ownership of your work
• Want feedback and opportunities to improve
• Appreciate clear standards and processes
• Communicate well with customers and teammates
• Want to keep developing technically and professionally
• Take pride in doing the job right

We aren't looking for someone who simply wants another HVAC job. We're looking for someone who wants to become part of a stronger team and build something with us.

Ready for your next step? Apply today.

We do not lay off in the slow season, we invest in our team and scheduling training for growth.

We do not lay off in the slow season, we invest in our team and scheduling training for growth.