Case Manager - PACT

Overview

This member of the multidisciplinary team has responsibility to carry out rehabilitation and support functions along with assisting in treatment, substance abuse services, education, support, and consultation to families, and crisis intervention under the clinical supervision of staff with professional degrees.

• Provide service coordination (Case Management) for an assigned group of clients including coordinating and monitoring the activities
• Assumes primary responsibility for developing, writing, implementing, evaluating, revising overall treatment goals and plans as clients' needs change
• Educate, support clients' families, and advocate for clients' rights and preferences
• Participate in client-centered comprehensive assessment of clinical history as directed by supervisor
• Complete sections of the PACT comprehensive assessment as assigned to include Social Development and functioning, activities of daily living, and family structure and relationships
• Consult with community agencies and families to maintain coordination in the treatment process
• Provide benefits counseling and assistance
• Participate in daily staff organizational meetings and treatment planning review meetings
• Participate in providing substance use and treatment services
• Assist clients in administration of their prescribed medications as assigned on medication runs
• On-call crisis phone coverage with rotating weekends

• Assist in the provision of ongoing assessment of clients' mental illness symptoms and clients' response to treatment
• Make appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which put clients at risk
• Assist in the provision of symptom education to enable clients to identify their mental illness symptoms
• Assist in the provision of direct clinical services to clients on an individual, group, and family basis in the office or in the community setting to teach behavioral symptoms management techniques to alleviate and manage symptoms
• Promote clients' personal growth and development by assisting them to adapt and cope with internal and external stresses
• Assist with individual or group treatment in office or community setting in a stage-based treatment model that is non-confrontational, considers interactions of mental illness, substance abuse, and client determined goals
• Coordinate with outside inpatient services to detoxify clients and establish linkage to self‑help programs
  • Alcoholics Anonymous
  • Narcotics Anonymous
  • Residential Facilities
• Participate in the provision of rehabilitation services

• Provide ongoing assessment, problem solving, side by side services, skill training supervision, and environmental adaptations to assist clients with activities of daily living
• Assist clients to find and maintain a safe affordable place to live
  • Apartment hunting
  • Finding a roommate
  • Landlord negotiations
  • Cleaning
  • Furnishing and decorating
  • Procuring necessities (telephone, furnishings, linens)
• Assist and support clients to perform household activities, including house cleaning and laundry
• Ensure clients have adequate financial support (help to gain employment or apply for entailments)
• Teach money management skills (budgeting and bill paying)
• Assist clients in assessing financial services
• Professional financial counseling
• Emergency loan sources
• Help clients to access reliable transportation
  • Obtain a driver's license and car
  • Arrange for cabs
  • Access bus line
  • Finding rides
• Assist and support clients to establish and effectively use a personal primary care physician, dentist, and other medical specialists as required

• Provide individual Psychiatric Rehab (problem solving, role playing, modeling, and support), skill development, and assertiveness training to increase client social and interpersonal activities in a community setting
• Plan, structure, prompt social/leisure time activities on evenings, weekend, and holidays
• Provide side by side support and coaching (going with client to a basketball game,…