Regional Office Coordinator

1901 W. Expressway 83, Suite 800, Weslaco, TX 78596, USA

We are Rodeo! Rodeo Dental & Orthodontics is one of the fastest growing, multi-specialty dental groups in the country. The company’s team of 100+ award-winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified pediatric dental services. Rodeo locations are throughout the United States.

The Regional Coordinator is responsible for overseeing operational excellence, providing leadership and direction as well as serving as a coach/mentor. The Regional Coordinator is responsible for the day-to-day operations of all assigned offices in addition to fostering a culture of collaboration. The Regional Office Coordinator works closely with all Office Leaders of their assigned region to achieve targeted goals while promoting an optimal patient experience and ensuring the execution of The Perfect Appointment.

Regional Operations Leader

This position requires a flexible schedule that may require extended hours as business requires – including evenings and weekends.

• At least 3 years of experience in a dental office leader role
• Experience with overseeing more than one dental practice
• Experience supporting all dental specialties
• Proficient at multitasking and ability to prioritize competing priorities
• Able to drive operational improvements
• Analytical, critical thinking, and problem solving skills
• Evidence of successfully training and developing staff
• Capable of leading meetings and soliciting/vetting ideas across offices
• Possesses strong leadership, interpersonal, and relationship-building skills
• Strong and effective communication skills
• Ability to analyze and take action on operational metrics that produce results
• Knowledge of developing and implementing action plans to achieve successful performance
• Bilingual in Spanish is a plus
• Texas Candidates must have a valid Registered Dental Assistant License

• Develop and implement programs for operational and team morale improvement
• Work with Operations Excellence Training Leader to provide training in underperforming areas
• Implement goals and effectively monitor progress
• Reinforce policies, procedures and guidelines for ethical conduct
• Perform random chart audits for compliance and front office processes
• Report any potential risks or other types of relevant information to the Regional Operations Leader to ensure office activities are aligned with expected business practices, including The Perfect Appointment
• Promote teamwork and respect between doctors and staff regarding work assignments, clinical priorities and performance issues of office staff members
• Partner with the Operations Excellence Training Leader and HR Business Partner to ensure formal training is adhered to and remains consistent, as well as onboarding new team members
• Mentor office leaders regarding patient flow, patient care, and RCM workflows
• Partner with Office Leaders to solve problems, including but not exclusive to: patient schedules, staff schedule, doctor workflow, perfect appointment, employee engagement, coordination of specialty services, etc.
• Facilitate the achievement of expected organizational results in conjunction with doctors and operational leadership

• Ability to regionally travel up to 40% to ensure visibility across all assigned offices
• Prolonged sitting and standing as needed
• Ability to lift up to 20 lbs

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the Associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor.

Rodeo Dental is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Rodeo Dental is an equal opportunity employer and as such, openly supports and fully commits to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Rodeo Dental is also proud to be a pioneering certified B Corporation in the dentistry industry! As a certified B Corporation (B for Benefit) Rodeo strives to meet the highest standards for social and environmental performance, transparency, and accountability.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further…