Retail Store Management Trainee

Overview

Retail Store Management Trainee to join our Team!

$14.50 to $18.50 per hour

This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $5.49 per hour ON TOP OF YOUR HOURLY RATE.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times in a payroll cycle).
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week after six months, additional week after one year, two weeks on subsequent anniversaries; 120 hours after five years (adjusted per state/local requirements).
• Sick/Personal time: 8 hours after 6 months; 16 hours per anniversary thereafter (adjusted per state/local requirements); 24 hours after five years.
• Employee discounts on first day of active employment.
• Tution Reimbursement up to $2,000 per year for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment!

Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

This position offers an hourly wage, PLUS Store Manager Trainees earn commission based on productivity and a bonus based on store performance. The actual pay of a successful Store Manager Trainee will be based on various factors, such as work location, qualifications, and experience.

Responsibilities of a Store Management Trainee (This is a representative list of the general duties the position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and following procedures to protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer processes within the store (inventory, loan management, merchandising, store presentation, store systems, reporting).
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• Assist as Manager on Duty in the absence of the Store Manager.
• Other related…