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Healthcare Call Center Customer Service Representative

Job in Wesley Chapel, Pasco County, Florida, 33545, USA
Listing for: Maximus
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Maximus is seeking a Customer Service Representative to support healthcare-related government programs within our mission-driven, service-oriented environment. In this role, you will handle inbound calls and digital inquiries from citizens, answer questions about eligibility, benefits, and enrollment, and resolve issues with accuracy and empathy. You will document interactions in our systems, follow compliance and quality standards, and protect sensitive information. Working in a collaborative team, you’ll receive training, coaching, and opportunities to grow in public-sector operations, citizen services, and digital transformation initiatives.

This posting is for the Healthcare Call Center Customer Service Representative role at Maximus, based in Wesley Chapel, FL, United States.

Join Maximus and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

We are looking to fill the Healthcare Call Center Customer Service Representative position at Maximus in Wesley Chapel, FL, United States.

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