Clinical Practice Supervisor - Nephrology

Clinical Practice Supervisor - Nephrology

Position Title:

Clinical Practice Supervisor
Department:
Nephrology
Status:
Full Time – Monday – Friday, 8:00 AM to 5:00 PM

Location:

Will travel to Zephyrhills, Wesley Chapel, and Tampa

The Clinical Practice Supervisor has operational and clinical supervisory responsibility and is responsible for overseeing the daily operations of the clinical staff within the department.

• Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well‑being programs.
• Financial & Retirement – Up to 5% employer match on retirement contributions.
• Work‑Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

• Focus on daily operations such as personnel supervision, compliance with organizational policies and procedures, facility management, patient scheduling, and business‑related reporting and functions.
• Participate in hiring, supervision, work assignments, coaching plans, and disciplinary actions of assigned team members.
• Act as a resource for the service line Assistant Vice President, Director of Operations, and/or Operations Manager.
• Collaborate with the service line Clinical Operations Manager or Director of Nursing to ensure clinical quality and standardization.
• Manage operations to provide physician clients with the most efficient and cost‑effective clinical operation.
• Schedule staff to meet changing workload needs.
• Identify training needs for team members and facilitate development opportunities, including evaluation of training, implementation, orientation, and participation in education programs.
• Develop, implement, monitor, and evaluate quality assurance activities, ensuring compliance with standards, laws, regulations, and procedures; recommend new or revised policies and procedures to the department.
• Analyze medical records and documentation to identify problem areas.
• Collaborate effectively with physicians and administrative staff.
• Assist physicians in creating strategies for efficiency and growth of the practice.
• Provide management reports to physicians and administration for review, practice planning, practice marketing, and practice development.
• Proficient in word processing, spreadsheet development, and presentation skills.
• Strong interpersonal, customer service, and supervisory skills.
• Provide department‑level orientation to new team members, including system software, telephone processes and protocols, office equipment usage, departmental policies and procedures, customer service expectations, job competencies, and coaching plans.
• Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards.
• Maintain compliance with all Orlando Health policies and procedures.

• Educate and supervise clinical and non‑clinical staff.
• Provide necessary documentation relating to policies and procedures.
• Maintain confidentiality of data and information.
• Function as a member of the medial office management team.
• Knowledge of medical practice protocols and standards.
• Skilled in documentation of patient care, including reviewing for accuracy and completeness.
• Perform other clinical tasks/duties as needed.

High school graduate or equivalent.
Successful completion of Medical Assistant training from an approved technical school required or above.

Maintain current BLS Healthcare Provider Certification and current certification by one of the following agencies:

• Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)
• Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
• Certified Clinical Medical Assistant (CCMA) – National Health Career Association (NHA)
• National Certified Medical Assistant (NCMA) – National Center for Competency Testing (NCCT)

Two (2) years of related experience required.

Orlando Health proudly embraces and honors the individuality of our team members and welcomes diverse perspectives and experiences.