Medical Billing Specialist

Serve as a primary billing contact for assigned clients and help keep information, claims and follow-up moving accurately and on time.

• Coordinate timely receipt of charges, patient demographics, insurance information and related documentation from client teams.
• Respond to client or patient questions involving billing, coding, insurance benefits, referrals and authorizations within the assigned role.
• Support claim submission, status review and follow-up on unpaid or unresolved accounts.
• Coordinate patient-collection follow-up and payment questions when included in the assigned workflow.
• Support provider credentialing activities and route specialized issues through the appropriate escalation path.
• Document actions, outstanding items and client communications clearly in the designated system.

• At least two years of relevant medical billing or revenue-cycle experience.
• Working knowledge of claims, payer follow-up, insurance benefits and common medical-practice billing workflows.
• Clear written and verbal communication with clients, patients, payers and internal teams.
• Ability to organize priorities, protect confidential information and escalate issues when needed.

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