Field Operational Manager

Job Description

1. General Duties:

a. Responsible for day-to-day operations, budgeting, and managing vendor contracts

relating to the Civic Center and community assets; development of standard

operation policies and procedures.

b. Oversee workplace operations to maintain and improve effectiveness and

efficiency.

c. Display flexibility in handling after-hours emergency calls.

d. Manage the maintenance work assignments.

e. Prepare and oversee up-to-date policies for the Recreational Facilities, and make

suggestions for new or revised policies when appropriate.

f. Prepare monthly management reports for the Board and District Manager.

g. Attend the District's monthly meetings

2. Obtaining Proposals and Vendor Supervision:

a. Obtain, analyze, and compare proposals. Review ratings and verify references.

b. Negotiate purchasing and potential bidding of contracted services.

c. Work with District Manager in oversight and supervision of subcontractors of all

projects, and work with staff in prioritizing jobs.

d. Work with vendors to ensure quality service is provided to the community.

3. Residents and Guests:

a. Interaction with residents and guests on a day-to-day basis.

b. Respond to resident complaints and requests within 1 business day, and if possible,

visit the site or location of the issue.

c. Notify residents of upcoming events, meetings, and general information.

d. Document all complaints, injuries, and maintenance issues in specified logs.

e. Manage the scheduling of rentals/reservations of amenities (residents, non-residents,

organizations, instructors, etc...)

4. Facilities and Common Areas:

a. Ensure a clean overall appearance of the amenities.

Docusign Envelope : E25A3444-3E01-4F32-B49A-1B7991424

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b. Maintain an inventory of, and order and stock when necessary, supplies and equipment

for the operation of the Recreational Facilities.

c. Respond to any necessary repairs and recommend to the District when repairs are

needed.

d. Remain aware of potential safety or security hazards within District property, communicate

with the appropriate district personnel regarding possible corrective action to resolve a safety

or security matter, and implement such action when necessary, for the safety and security of

the district.

e. Assess condition of District property resulting from neglect, vandalism, depreciation

and estimate the costs associated with its repair or replacement.

f. Promptly investigate/ and provide a written report as to all accidents or claims for damage

relating to the Recreational Facilities, including any damage or destruction of the property.

5. Access, Security Systems, and Coordination with Law Enforcement:

a. Troubleshoot and resolve issues with access cards/fobs.

b. Manage access system and security system and make any recommendations for repairs or

improvements when needed.

c. Oversight of community security operations.

d. Collaborate with Deputies to ensure security issues are handled appropriately, to

include responding to solicitor complaints within the District’s boundaries.

e. Administer the issuance of access cards/fobs

f. Programming:
Schedule, coordinate, and host community events