Bakery Associate
Listed on 2026-01-01
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Bakery Associate
We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do.
Job SummaryAssists in the daily operations of the bakery department. Increases customer confidence and loyalty by promoting and executing consistent and compliant operating conditions. Provides fresh and appealing products, courteous, knowledgeable and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team.
Essential Responsibilities- SERVICE (60%):
Creates an environment that enables customers to feel welcome, important and appreciated that will increase customer confidence and loyalty. Delivers daily conditions that meet the company’s expectations for at‑shelf product availability, freshness, quality and value. Offers product samples, answers product questions and offers customers assistance in finding or suggesting products. Ensures customer requests and special orders are fulfilled. - LEADERSHIP (20%):
Promotes trust and respect among associates by collaborating, promoting teamwork, and communicating company, department, and job specific information. Adheres to all local, state, and federal laws, and company guidelines. - FINANCIAL (10%):
Maintains an awareness of inventory/stocking conditions and reports any discrepancies in inventory. Reviews/inspects products for quality and freshness and takes appropriate action with those items. Prepares, packages, labels, and displays products for sale. Utilizes production planning tools to accurately produce fresh products and ensures discarding or markdown processes are followed to reduce shrink. Ensures product is held at the proper temperature per food safety guidelines and retains documentation of temperature logs per policy. - COMPLIANCE/SAFETY (10%):
Ensures company standards for safety, proper food handling practices, sanitation and productivity are maintained. Adheres to all regulatory compliance requirements pertaining to food safety, USDA & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Reinforces safety programs by complying with safety procedures and inspects and identifies unsafe conditions to report to store management.
Notifies management of customer or employee accidents, reports all safety risks or issues and illegal activity, including robbery, theft or fraud. Ensures adherence to wage and hour policies and regulations. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required.
Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.
Perform other job‑related duties as assigned.
Qualifications Required EducationN/A
Preferred EducationHigh School / GED
Language RequirementsEnglish (required), Spanish (preferred)
Relevant Experience0–3 years minimum supervisory experience.
Knowledge, Skills & Abilities- Must be 18 years of age.
- Authorization to work in the United States or the ability to obtain the same.
- Successful completion of pre‑employment drug testing and background check.
- Strong customer service skills.
- Exceptional interpersonal, motivational and communication skills.
- Operate bakery equipment (e.g., slicer, oven, scale, knives, box cutter and pricing gun) according to company guidelines.
Retail – Bakery:
Physical demands: standing, walking, manual dexterity, repetitive movements, reaching, carrying loads up to 250 lbs, occasionally climbing up to 10 ft, exposure to indoor/outdoor cold, etc. Safety risk factors: slips, hazardous equipment, sharp objects, loud noise, irritants, fumes, cleaning solutions. Equipment: cleaning supplies, registers, pricing gun, scales, scanners, etc. PPE: goggles, gloves, cutting gloves, fryer gloves, oven gloves, back brace.
Lifting requirement: 35 lbs.
Varied shifts.
Wesley Chapel, FL – $16.00–$23.00
Seniority levelEntry level
Employment typeFull‑time
Job functionManagement and Manufacturing
Job Tag: #WD
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