Visual Security Associate

The Visual Security Associate supports the execution of store asset protection initiatives by providing consistent visual theft deterrence and ensuring a positive customer experience. This role provides excellent customer service while monitoring and reporting suspicious activities in a strategic location within the store. This is an hourly position.

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.
• Observe customer behaviors and identify activities that may indicate potential theft.
• Effectively communicate customer concerns, suspicious behaviors, or potential security issues to store leadership promptly.
• Collaborate with store leaders and associates to protect store assets and uphold safety standards.
• Support store operations by maintaining a clean, organized, and welcoming environment.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on business needs.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to use data and guidance to support timely and effective decisions.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.