Tire & Battery Technician - Automotive
Listed on 2026-01-03
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Retail
Retail Support, Customer Service Rep
Position Summary
As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.
What you’ll do- Be a Team Member
: collaborates with team members to fulfil sales and service requests; educates other associates on tools, tasks, resources and mentors new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service. - Be an Expert
: demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, seasonality; demonstrates knowledge of Point of Sale systems, phone, and in‑person selling techniques. - Be a Techie
: leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them. - Be an Owner: communicates equipment, tools and supplies needs to TBC Lead; tracks and monitors returns and special orders; operates cash registers; processes transactions; works hands‑on in the physical area; maintains accurate inventory, audit, safety and compliance standards; reports TBC complaints, safety hazards, and problems with products, services and work areas; completes paperwork, logs and other required documentation; ensures merchandise is packaged, labelled and stored in accordance with company policies and procedures;
identifies member needs, assists members with purchasing decisions and resolves issues and concerns. - Be a Talent Ambassador
: is a brand advocate by valuing the member’s experience in the TBC area and modeling high‑quality service and products; develops, influences and inspires others to work in a style that is respectful, supportive and team‑oriented; understands roadblocks and assists in training team members. - Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans; uses the Open Door Policy; and applies these in executing business processes and practices.
- Completes work assignments and priorities by using policies, data and resources; collaborates with managers, co‑workers, customers and other business partners; identifies priorities, deadlines and expectations; carries out tasks; communicates progress and information; determines and recommends ways to address improvement opportunities; and adapts to and learns from change, difficulties and feedback.
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company‑paid life insurance.
Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see
Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high‑school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see…
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