Part Time; Associate Banker, Bruce B Downs Branch, Wesley Chapel, FL

Part Time (20 Hours) Associate Banker, Bruce B Downs and 54 Branch, Wesley Chapel, FL

Join to apply for the Part Time (20 Hours) Associate Banker, Bruce B Downs and 54 Branch, Wesley Chapel, FL role at JPMorgan

Chase.

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture with hospitality, using the latest banking solutions and financial technology combined with friendly service. Your role will significantly contribute to the branch’s success by delivering exceptional client experiences. You will build trusted relationships with clients, share product knowledge, and introduce them to our team of experts to help clients achieve their financial goals.

• Create a welcoming environment by greeting clients as they enter, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
• Exceed client expectations while assisting with day-to-day transactions and opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how technology self-service options such as the Chase Mobile App, , and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while adhering to all bank policies and procedures.

• Ability to put clients first and exceed their expectations—creating a welcoming environment.
• Ability to build trusted relationships—demonstrating genuine care and concern.
• Ability to engage clients—communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues—providing a consistent client experience.
• Ability to elevate the client experience—working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

We offer a competitive total rewards package. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation. We also offer a range of benefits including comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

We recognize that our people are our strength and the diverse talents they bring to our global workforce. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute. We also make reasonable accommodations for applicants’ and employees’ religious practices and mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Seniority level:
Not Applicable

Employment type:

Full-time

Job function:
Other

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