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Lead — Retail Customer Service

Job in Wesley Chapel, Union County, North Carolina, USA
Listing for: PetSmart Store Support Group, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
  • Customer Service/HelpDesk
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Experience Lead — Retail Customer Service
A leading pet care retailer located in Wesley Chapel, North Carolina, is seeking a Retail Customer Service Supervisor. This role requires 2+ years of retail experience and involves facilitating associate development while ensuring customer satisfaction. Duties include overseeing safety and cleanliness, driving customer engagement strategies, and leading associates. Candidates should be customer-focused with strong communication skills and organizational abilities. Join us to create meaningful experiences for pets and their families.
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