Director of Nursing Services; DON) Caretruly Healthcare Our family truly caring

Department:
Nursing/Clinical Services

Summary: Under the direction of the President (CEO), the Director of Nursing Services (DON) is responsible for providing overall clinical leadership, direction, supervision, and oversight of nursing services for the agency’s Personal Care Services (PCS) and Skilled Home Health Care programs. The DON ensures that clinical services are delivered safely, effectively, ethically, and in accordance with applicable federal and state regulations, payer requirements, professional standards, accreditation requirements, and agency policies and procedures.

The DON oversees clinical operations, staffing, quality assurance, regulatory compliance, care planning, clinical documentation, incident management, infection prevention, and interdisciplinary coordination to promote positive client outcomes and maintain high-quality, client-centered care.

• Current, unrestricted Registered Nurse (RN) license in the state(s) where services are provided.
• Bachelor’s degree in nursing (BSN) preferred; equivalent education and experience may be considered based on applicable requirements.
• Significant clinical nursing experience.
• Previous supervisory or nursing leadership experience.
• Experience with home health care services strongly preferred.
• Strong knowledge of nursing standards, care planning, documentation, quality improvement, and regulatory compliance.
• Strong leadership, communication, organization, and problem‑solving skills.
• Ability to manage multiple priorities in a fast‑paced environment.
• Ability to work independently while maintaining effective communication with the interdisciplinary team.

• Provides overall leadership and direction to the Nursing Department.
• Establishes and maintains clinical standards for Personal Care Services and Skilled Home Health Care services.
• Ensures nursing services are delivered in accordance with authorized care plans, physician orders, individualized service plans, and applicable regulatory requirements.
• Provides clinical guidance to Registered Nurses (RNs), Licensed Practical Nurses (LPNs/LVNs), Personal Care Workers (PCWs), and other care team members within their respective scopes of practice.
• Reviews complex or high‑risk cases and determines appropriate clinical interventions and escalation.
• Promotes a culture of safety, accountability, professionalism, and client‑centered care.
• Oversees RN assessments, reassessments, supervisory visits, and other required nursing encounters.
• Ensures assessments accurately reflect client needs, diagnoses, functional limitations, risks, and service requirements.
• Monitors Personal Care Worker performance, attendance, competency, training, and compliance with assigned duties.
• Reviews concerns involving caregiver performance, client complaints, attendance issues, and service delivery concerns.
• Ensures timely follow‑up regarding client condition changes and service needs.
• Monitors high‑risk clients and coordinates interventions as necessary.
• Collaborates with Outreach, Care Management, Scheduling, and other departments regarding service needs and caregiver availability.
• Oversees skilled nursing services provided in the home environment.
• Ensures services are delivered according to physician/provider orders and established Plans of Care.
• Reviews and oversees comprehensive assessments, reassessments, and individualized Plans of Care.
• Monitors skilled nursing interventions, client outcomes, medication‑related services, wound care, disease management, infection prevention, catheter care, injections, and other skilled services.
• Ensures timely communication with physicians, advanced practice providers, therapists, social workers, and other healthcare…